Support

Our global team of dedicated technicians and experts, are ready to assist you in resolving technical issues

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Standard Support Package

When At Once implements your Qlik environment, you will be automatically subscribed to our standard support services. This includes a team of experts who are familiar with common challenges organizations face when deploying and maintaining Qlik. They are able to quickly diagnose and resolve any Qlik product related issue you are facing. Standard support includes unlimited phone and email access to your local support team during standard business hours.

Premium Support Package

Premium support is an additional service and is available in different packages. Every package includes monitoring and fast on-site support when remote solutions are not available. Besides are pre-defined support packages we can offer customized support packages on request.

Other Support Center Benefits

Support Services maximizes and protects your investment by ensuring your organization is using the product to its full potential.

 
Speed time to market Access troubleshooting tips from our support engineers for quickly getting your organization up and running and tap into best practices.
Drive decision making Take advantage of the latest Qlik advancements and find new ways to use the product to improve business discovery across your company.
Build competency Through on-line resources and available support experts, hone your skills to tackle new business discovery challenges.
Minimize downtime Quickly resolve any issues that arise to ensure that the product is always available to meet your organization’s Business Discovery needs.

Qlik Sense Benefits

End-User Empowerent Drive insight discovery with the data visualization app that anyone can use. With Qlik Sense, everyone in your organization from Business or IT can easily create flexible, interactive visualization and make meaningful desisions  
Enterprise-level Security Implement enterprise-level security requirements with a flexible security-rules engine, granular control for progressive development, plus powerful auditing and logging. So that governed data enables self-service simplicity  
Anytime, Anywhere No need to develop multiple user experiences based on the variety of devices in your end-user community. By being totally responsive with the latest HTML5 technology. You can even create new data visualizations on your mobile devices.   
Self-service creation Drag and drop to create your own visualizations - without scripting. complex SQL queries, or joins  
Smart, interactive visualizations Beautiful out of the box visualizations instantly respond to interactions and changes in context  
Centralized management Find and share relevant analyses, including apps and stories, through a centralized hub  

We'll be happy to help you with your support needs.

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